Privacy Policy

For the purposes of processing personal data collected through this website, the data controller is:

Lisbon Streets Mediação Imobiliária
Rua Ladislau Patrício, 6F
1750-136 Lisbon, Portugal
Email: geral@vallegroup.pt

Where data is needed for real estate agency activity, client follow-up, property enquiries or commercial processes carried out within KW Select, the data may be processed jointly with Blue Select Mediação Imobiliária, Lda. — KW Select, as the entity holding the applicable real estate licence.

We may collect the following personal data through the website:

• name;
• email address;
• telephone number;
• the message sent via our forms;
• the interest indicated by the user, such as buying, selling, investing or requesting a property valuation;
• property information submitted voluntarily by the user;
• contact preferences;
• technical browsing data, where applicable, such as IP address, device type, browser, pages visited and interactions with the website.

We only collect the data required to respond to the request made or to provide the service requested.

Personal data may be processed for the following purposes:

• responding to contact requests;
• providing information about properties, services or real estate opportunities;
• scheduling meetings, viewings or strategy conversations;
• reviewing property valuation requests;
• supporting purchase, sale, investment or development processes;
• managing leads and commercial contacts;
• sending communications relating to requests made by the user;
• improving the browsing experience and performance of the website;
• meeting applicable legal, tax, regulatory or contractual obligations.

Commercial or marketing communications will only be sent where the user has given consent or where there is another applicable legal basis.

The processing of personal data may be based on different legal grounds, depending on the purpose:

• the consent of the data subject, where they submit a form or agree to receive communications;
• performance of pre-contractual or contractual steps, where the contact relates to buying, selling, valuing or intermediating a property;
• compliance with applicable legal obligations;
• the legitimate interest of responding to requests, managing contacts and improving services, always respecting the rights and freedoms of data subjects.

Personal data may be shared with third parties only where necessary to provide the requested services or to comply with legal obligations. These may include, among others:

• property advisers within the Valle Real Estate Group team;
• Blue Select Mediação Imobiliária, Lda. — KW Select;
• entities within the Keller Williams network, where relevant to the transaction;
• legal, tax, financial, technical or banking partners, only where necessary and within an appropriate framework;
• technology, hosting, CRM, email, analytics or website maintenance providers;
• public, regulatory or judicial authorities, where required by law.

Valle Real Estate Group does not sell personal data to third parties.

Personal data will be retained only for as long as necessary to meet the purposes for which it was collected, unless a longer retention period is required by law.

Contact and lead data may be kept for as long as there is a commercial relationship, an active request, a legitimate interest in managing the contact or a valid consent from the data subject.

Users may, at any time, request the deletion of their data, without prejudice to any legal obligations that may require retention.

Under the applicable legislation, data subjects may exercise the following rights:

• right of access;
• right to rectification;
• right to erasure;
• right to restriction of processing;
• right to object;
• right to data portability, where applicable;
• right to withdraw consent, where processing is based on consent;
• right to lodge a complaint with the Portuguese Data Protection Authority (CNPD).

To exercise these rights, please contact us at geral@vallegroup.pt.

We adopt appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure or destruction.

Despite the measures in place, no electronic transmission or storage system is absolutely secure. We recommend that users also adopt appropriate protection measures on their own devices and communications.

The website uses cookies and similar technologies to ensure it functions correctly, improve the browsing experience, analyse usage and, where applicable, support communication and marketing activities.

For more information, please see our Cookie Policy.

This Privacy Policy may be updated whenever necessary, particularly in the event of legal, technical or operational changes. The version published on the website will always be the version in force.

For any question relating to this Privacy Policy or to the processing of your personal data, please contact us at geral@vallegroup.pt.